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Newsletter - Practical ideas and new publications

PRACTICAL IDEAS & NEW PUBLICATIONS

NEWSLETTER – NOVEMBER 2023

ALLIANCE IN FOCUS

Over the past few weeks we've seen some great business relevant CPD events and support offered by a number of Alliance Affiliates, as well as some excellent consumer research recognising the value and importance of financial advice.

We have been involved in a number of discussions over the past few weeks regarding the FCA and HM Treasury focus on the Advice Guidance Boundary Review. The Alliance is working on a new approach to the Advice-gap which we will announce in the New Year.

This month we feature some recent publications and highlight three key webinars that will offer further practical ideas on Consumer Duty implementation: one from the FCA and the latest in our own series of Consumer Duty Champions' and Technology Forums.

I am delighted to report that membership of the Alliance continues to grow at pace and we are equally delighted to welcome the latest organisations that have joined the Alliance's Affiliate Scheme, which include BNY Mellon, Charles Stanley, LIBF, Mailock and Octopus Investments.

Please don't forget to follow us on LinkedIn and X (Twitter) to get the latest Alliance news.

Very best wishes,

Keith Richards, CEO, Consumer Duty Alliance and Chairman, Financial Vulnerability Taskforce

FCA webinar – Consumer Duty: The next steps

This FCA live webinar aims to help firms understand their expectations now the Duty is in force. It's at 10:00 on Wednesday, 6 December and will focus on:

FCA’s supervision and enforcement approach
Sector specific areas of focus
Examples of good practice
Next steps for firms.

There will also be time for questions. Book your space here.

Many firms are seeking more clarity on how Consumer Duty applies to the ‘coalface’ of delivering financial advice.

This new webinar looks at the key building blocks of good advice and the practical steps firms have taken to comply with the Duty, and there’ll be time for questions from attendees.

Michael Lawrence and his expert guests will discuss how firms are adapting their business models to deliver advice more efficiently and demonstrate the positive client outcomes they’re delivering. He's joined by David Ferguson, Nick Eatock and John Porteous; the experience and insights of this panel are unique so it promises to be an hour well spent.

Find out more and book your space.

Alliance Guide to Economic Abuse

We’re all likely to know someone who’s experiencing economic abuse, whether a friend, family member, colleague or client.

This one-page guide from the Consumer Duty Alliance explains what it is and highlights useful resources.

Get the guide.

2023 Social Care Report

The Just Group Care Report 2023, “No Policy. No Planning” shines a light on the pivotal role that financial advisers play in navigating their clients through the complexities of care planning.

Read the report.

Dear CEO letter: Expectations for wealth managers & stockbrokers

This letter sets out the FCA's assessment of the sector’s key harms and their updated supervisory priorities: preventing financial crime and meeting Consumer Duty outcomes. It was sent to those accountable for ensuring their firm meets FCA requirements and expectations in full and at all times.

Alliance network of Affiliate members keeps growing

The Alliance Affiliate scheme is for relevant networks, trade and professional bodies, product providers, fund management groups, technology providers and other service providers.

The following companies have joined in the last couple of weeks and we're delighted to welcome them!

BNY Mellon - one of the world’s largest asset managers, bringing solutions across every major asset class.
Charles Stanley - one of the UK’s leading wealth management firms.
Mailock - the world’s most secure encrypted communications network.
Octopus Investments - investing in opportunities that can unlock a brighter tomorrow.

Learn how to add your voice to the Consumer Duty Alliance.

Please email us or contact one of the directors below: