This Forum will explore how technology can help firms to meet Consumer Duty requirements, for example evidencing the delivery of good client outcomes.
It will be chaired by Ian McKenna, "FinTech evangelist", and is open to all Alliance members with an interest in FinTech and getting Ian's insight on developments in other countries.
Ian says “There are a number of forums and groups that support advisers who are active adopters of technology, but we want to help those who are keen to adopt technology but are seeking help with the practicalities."
The latest event focused on cyber security and data breaches - perhaps the biggest business risk that firms don’t recognise.
The next Technology Forum is on Friday 15 December at 12:00-13:00 PM, we'll publish more information and registration details soon.
Ian McKenna is CEO of Financial Technology Research Centre (FTRC) which he founded in 1995. A boutique consultancy the firm focuses on how personal finance organisations can communicate more effectively with their customers and help them take better financial decisions. As part of this work the firm work with many of the UK’s leading long-term savings institutions, financial advisers and technology providers to identify emerging technologies that can transform customer relationships. More recently the firm has added its own InsureTech and RegTech ventures to help advisers ensure they help consumers find the life insurance and workplace pensions solutions that best meet the needs.
In addition to developing a UK view Ian travels extensively to identify similar trends around the world and the lessons that can be learned from other countries.